Frequently Asked Questions
1- Candle Safety
Refer to the sticker at the bottom of the candle with burning instructions. Use with caution.
Remove protective paper dust cover before burning.
First time use - Trim wick to 1/4” and before each relighting.
Remove all match and wick debris before burning.
Allow the candle to create an even and full burn pool across the entire candle, allowing it to burn evenly and avoid tunneling. Which means it will be longer lasting and have a proper scent throw.
Burn only on a level, non-flammable, stable and heat-safe surface.
Do not burn more than the suggested time listed on the bottom of the candle.
Extinguishing - Take care when extinguishing (not with water) and allow candle to cool completely before touching or moving it. Make sure a candle is completely extinguished and the wick ember is no longer glowing before leaving it.
If any soot on inside of glass after extinguishing, simply wipe off with a tissue.
To prevent container cracking do not place on cold surfaces when lit and never burn on or near anything that can catch fire.
Burn candle within sight and out of reach of children and pets.
Discontinue use when 1/4” of wax remains.
Manufacturer is not responsible for product misuse.
2 - Candle burn times
Approximate burn times according to our care instructions.
- 9 oz 60 hours
- 6 oz 38 hours
- 4 oz 25 hours
- 2.5 oz 15 hours
3 - Where can I buy a candle other than your website?
We sell in select stores, artisanal shows and virtual events.
Visit the Stockists and Events pages for information.